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FAQ

Frequently asked questions about Supernerve.

General

What is Supernerve?

Supernerve is an AI business operating system with a company brain. It turns how your company works into executable intelligence — helping teams make decisions, find information, and execute faster using AI grounded in your own business data.

Is Supernerve free?

Check our website for current pricing and plan details.

What AI models are available?

Supernerve offers multiple models including Claude (Sonnet and Haiku) and Gemini (Flash and Pro). Each has different strengths — see AI Models for details.

Chat

How long are conversations saved?

All conversations are saved indefinitely. You can access them anytime from the sidebar.

Can I delete a chat?

Yes, you can delete individual chats from the chat history.

Is there a message limit?

Check your plan details for any usage limits.

Can the AI remember things across different chats?

Each chat is independent. The AI remembers everything within a single conversation but doesn't carry context between different chats.

Knowledge Base

What file types can I upload?

Currently supported: plain text (.txt), markdown (.md), and PDF (.pdf).

How quickly are documents processed?

Most documents are processed within seconds. Larger files may take a bit longer.

Is my data private?

Yes. Your documents and conversations are private to your account and are not used to train AI models.

Account

How do I delete my account?

Contact support to request account deletion.

Can I export my data?

Data export options are available in account settings.